| KRA | List of Services | Contact Person / Focal Persons | Email Address |
| Quality Assurance | Management Review | Luz E. Osmena/Ma. Lourdes O. Manimtim/ Almer Mayo | malourdes.manimtim@deped.gov.ph/ almer.mayo@deped.gov.ph / luz.osmena@deped.gov.ph |
| Monitoring and Evaluation of Programs, Projects, and Activities to assess their adherence to established guidelines and standards | Jeffrie F. Ditablan | jeff.ditablan01@deped.gov.ph |
| Review and update of Quality Management Systems (QMS) processes for continuous improvement in delivering quality basic education services | Ma. Lourdes O. Manimtim/ Almer Mayo | malourdes.manimtim@deped.gov.ph/ almer.mayo@deped.gov.ph |
| Assessment, Monitoring, and Evaluation | Program Implementation Review and Performance Assessment (PIRPA) | Buenalyn Manuel | buenalyn.manuel01@deped.gov.ph |
| Management of the Conduct of National and International Assessment |
| Consolidation of QAME Results and Analysis | Jeffrie F. Ditablan | jeff.ditablan01@deped.gov.ph |
| Submission of BAR-1 Report |
| Regulatory and Developmental Services to Schools | Validation of private schools’ compliance with requirements and standards of quality basic education | Reymund Ferry/Florence Santos | florence.santos002@deped.gov.ph / reymund.ferry@deped.gov.ph |
| Recommendation and validation of the establishment, separation, recognition, closure, and accreditation of the public schools based on the assessment of their compliance to requirements and standards of quality basic education | Luz E. Osmena/Mr. Jeffrie Ditablan | luz.osmena@deped.gov.ph./ jeff.ditablan01@deped.gov.ph |
| Office Administration and Performance Management | Streamlining of Processes/Services and Procedures | Luz E Osmena/Loida G. Tomelden/Almer Mayo | luz.osmena@deped.gov.ph./ almer.mayo@deped.gov.ph/ loidag,.tomelden@deped.gov.ph |
| Conduct of periodic monitoring and evaluation of office/staff performance for the provision of relevant learning and development programs | Luz E Osmena/Loida G. Tomelden/Almer Mayo | luz.osmena@deped.gov.ph./ almer.mayo@deped.gov.ph/ loidag,.tomelden@deped.gov.ph |