In their effort to continuously empower their employees as well as improve the services they are offering, DepEd CALABARZON conducted phase 2 of their Enhancing Regional Office Employees’ Competencies towards Excellent Service and Client Satisfaction.

Through the facilitation of the Human Resource Development Division, the three-day training-workshop was divided into two batches. The first batch was conducted last June 21 to 23 while the second batch happened last June 28 to 30. Both were held in Cloud 9 Sports and Leisure Club, Antipolo City.

Employees were immersed in various sessions that tackled different competency skills needed by RO personnel in providing excellent service and client satisfaction.

Regional Director Diosdado M. San Antonio helped the participants evaluate themselves on how they juggle work and personal life and also how to discover the proper way of finding work- life balance.

Education Program Supervisors Jisela N. Ulpina and Viernalyn M. Nama gave discussions on how to increase work productivity and work appreciation. Both speakers also empowered the participants by further tackling personal accountability and professionalism.

In addition, Administrative Officer V Laarni A. Evaristo and Accountant III Lea M. Villalobos helped clear out concerns regarding Budget and Accounting including the proper way of filing Request for Budget Approval and the new Disbursement Voucher.

Other discussions included Admin Officer V Maria Susana B. Oliveros explaining the different kinds of leave and how to compute leave credits. While Procurement laws and guidelines were explained in detail by Administrative Officer V Virginia O. Bagacay.

Education Program Supervisor Nadina G. Gaton also discussed how to better improve RO employees’ skills in producing written communication particularly through emails. Meanwhile Information Technology Officer I Rey M. Valenzuela gave a walkthrough on how to back-up office files in the computer and also in the Cloud or online.

The last session featured Project Development Officer II and DRMM Coordinator Orlando B Barachina enlightening the participants on how to prepare for the intensity 7.2 earthquake dubbed as the “Big One”.

At the end of workshop, the participants were thankful for gaining new perspectives and knowledge from the different speakers. In addition, they promised not to give up on improving themselves and to strive hard to be better public servants. (Ma. Joan Paula D. Dino, PAU)